From enterprise payroll and HR lifecycle management to AI-powered custom CRMs, integrated service-industry tools, and full DPDP 2023 compliance — Payfiller scales with every Indian business.
Enterprise-grade ERP for corporates, or agile SmartCRM for businesses that have never had software before.
End-to-end employee lifecycle — hiring, onboarding, promotions, exits, and every change in between. Track workforce across entities and locations.
Auto-compute salaries with leaves, attendance exceptions, arrears, and ad-hoc payments. Bulk disbursals in one click with statutory compliance built in.
PF, PT, ESI, TDS, GST, Minimum Wage Act, Maternity leaves — all auto-calculated and auto-filed as laws evolve. Zero compliance risk.
Dynamic seat allotment across projects and employees. Manage hotdesking, project-based allocation, and location planning from a single dashboard.
Contract to cash, record to report, procure to pay. Entity-level P&L, project-level financial performance, and cross-company consolidation.
Plug into your existing HRMS, ERP, or accounting systems via open APIs. Modular architecture means you can start with one product and expand.
Real-time dashboards on headcount, cost per hire, attrition trends, payroll variance, and leave utilization. Export-ready reports for audits.
Mobile-first ESS portal for payslip access, leave applications, expense claims, tax declarations, and policy documents — anytime, anywhere.
Describe your business in plain language. Our AI generates a fully customised CRM — fields, workflows, reports — ready in under 10 minutes.
Track every enquiry from first contact to closed sale. WhatsApp, call, and walk-in leads in one place. Follow-up reminders that never let a deal slip.
From tailors to hardware shops — track orders, raw material stock, pending deliveries, and customer dues without a single spreadsheet.
Know exactly who owes you, how much, and since when. Automated WhatsApp reminders. Reconcile UPI, cash, and cheque payments in one tap.
Festival offer blasts on WhatsApp, loyalty points for repeat customers, referral tracking, and review management — built for India's small businesses.
Daily sales summary, top customers, slow-moving stock, and monthly revenue — in plain Hindi or English. Share directly on WhatsApp with one tap.
Create GST invoices, quotations, and delivery challans. E-invoice, e-way bills, and GSTR-1 summary ready for your CA without manual data entry.
Poor internet? No problem. SmartCRM works offline and syncs when you're back online. Designed for Tier-2 and Tier-3 India from the ground up.
India's 63 million small businesses deserve software that understands them — not a generic tool with 200 features they'll never use. SmartCRM uses AI to build a completely customised CRM around how your business actually works: your customer types, your products, your payment terms, your language.
Whether you run a kirana store, a boutique, a garage, a beauty salon, or a local contractor business — SmartCRM is configured for you in under 10 minutes, for as low as ₹999/month.
If your business runs on WhatsApp messages, paper notebooks, or memory — SmartCRM is exactly what you've been waiting for.
Customer credit book digitised. Stock alerts, festival offers, and UPI collection — all on your phone.
Measurement records, order status, delivery alerts, and customer preferences stored forever.
PopularJob cards, spare parts inventory, service history per vehicle, and pending payment follow-ups.
Appointment booking, service history, loyalty points, and SMS reminders — no app needed for customers.
Site-wise job tracking, labour attendance, material purchase records, and client payment milestones.
Daily subscription tracking, menu updates, due collection, and delivery route management.
TrendingStudent enrollment, batch management, fee dues, attendance, and parent communication — unified.
Patient records, appointment scheduling, test report tracking, and insurance billing support.
Mandi rates, buyer/seller ledger, advance tracking, and crop stock management in local language.
No consultants. No lengthy implementations. Just describe your business and our AI builds your CRM.
Tell us what you sell, how you deal with customers, and what you track daily. In any language — Hindi, Marathi, Telugu, or English.
Our AI generates custom fields, workflows, reports, and dashboards tailored to your business type. No generic templates.
Add, remove, or rename anything. Your CRM should feel like it was made just for you — because it was.
Start adding customers immediately. Import old data from Excel or WhatsApp. Our team is a call away if you need help.
Indian compliance changes constantly. Payfiller tracks every update to labour laws, tax rates, and statutory rules — so you never have to.
Correct PF, ESI calculations on every payroll run. ECR file generation and challan preparation in one click.
Automated TDS computation, 24Q filing, and Form 16 Part A + B with digital signature — all within payroll.
GST invoices, e-invoices, e-way bills, and GSTR-1 summaries — even for businesses filing quarterly.
State-wise minimum wage structures auto-updated as government notifications are published.
Built for service businesses — IT companies, logistics firms, healthcare providers, hospitality, and professional services — Payfiller's Service Suite connects your CRM to a full customer service stack. Every ticket, call, chat, and email lands in one unified timeline per customer.
Tickets created automatically from email, WhatsApp, voice calls, web forms, and SMS — all routed to the right team with priority, SLA, and customer context pre-attached.
Define SLAs by customer tier, issue type, or product line. Escalation rules auto-trigger when SLAs are at risk. Real-time SLA health visible on every ticket and dashboard.
AI triages inbound tickets, drafts first responses, suggests knowledge base articles, and auto-routes to the correct agent — reducing first-response time by up to 60%.
Every ticket opens with the customer's full CRM history: past orders, payment status, service history, account tier, and open dues — no agent needs to ask "who are you?"
Branded portal where customers raise tickets, check status, access invoices, download service reports, and chat with the AI assistant — 24/7 without agent involvement.
Automatic post-resolution CSAT surveys via WhatsApp or email. Track agent performance, team health, and customer sentiment in real time. Feed scores back into CRM profiles.
For businesses with on-site service delivery — technician dispatch, visit scheduling, geo-tracking, digital job cards, and customer sign-off — all in the same workspace.
Volume by channel, agent leaderboards, escalation heatmaps, peak-hour patterns, and revenue-at-risk from unresolved issues. Export for QBR presentations in one click.
India's landmark data privacy law — effective 2025 — imposes strict obligations on every business that collects, processes, or stores digital personal data. Payfiller is the only HR-ERP-CRM platform built from the ground up to keep your business on the right side of DPDP, with zero manual overhead.
Collect, store, and manage verifiable consent for every data principal — employees, customers, and contractors. Consent is timestamped, version-controlled, and auditable. Withdrawal triggers automated data processing halt.
Data collected is tagged to its stated purpose at point of entry. Processing is restricted to that purpose. Any cross-purpose use triggers a re-consent workflow. Automated purpose audit trails on demand.
Payfiller acts as a Data Processor on your behalf. You remain the Data Fiduciary. Data Processing Agreements (DPAs) are pre-signed and available. Security safeguards, breach notification pipelines, and incident response are included.
Rights to access, correct, and erase personal data are built into both the employee ESS portal and the customer self-service portal. Requests are tracked, SLA-bound, and audit-logged. Correction workflows auto-propagate across all modules.
Every Payfiller deployment includes a DPDP-compliant Grievance Officer configuration. Employee and customer grievances are auto-routed, SLA-tracked, and escalated. Response timelines align with DPDP-prescribed periods.
All personal data stays on Indian servers by default, satisfying DPDP's data localisation intent. Cross-border transfers — where legally permitted — require explicit consent and are logged. Country-wise transfer register maintained automatically.
DPDP penalties reach ₹250 crore per breach. Payfiller's DPDP Audit Dashboard gives you a real-time compliance health score, flags gaps before they become violations, and generates board-ready DPDP compliance reports quarterly.
Day-one deployment gets you to 90% DPDP readiness. The remaining 10% is your organisation-specific policy documentation — our compliance team helps you close that gap in one workshop.
Your payroll and customer data are among your most sensitive assets. We treat them that way.
All critical data is encrypted at rest using the Advanced Encryption Standard. Your employees' salary data is never stored in plain text.
Password + OTP delivered to your organisation's email ID. No access without both factors — for every role from admin to ESS user.
Transport Layer Security protects every byte of data as it travels between your device and our servers. No passive eavesdropping possible.
Granular RBAC ensures payroll teams only see what they need. Auditors see reports, not salary structures. HR sees lifecycle, not financials.
Every action logged, timestamped, and stored. Who changed what, when, from which IP — available on demand for compliance audits.
All data stored on Indian servers in compliance with data localisation guidelines. Your data never leaves Indian borders without consent.
Start with what you need. Add modules as you grow. Zero deployment charges on annual plans.
For growing companies that need solid HR & payroll without complexity.
Full suite with Finance ERP, Analytics, and multi-entity support for scaling enterprises.
AI-built custom CRM for your specific business. No per-user fees for the first 5 users.
From IT companies in Bengaluru to kirana stores in Nagpur — Payfiller works for everyone.
"Patient, Caretaker, Nurse ecosystem is completely automated on Payfiller's SmartCRM platform. From Attenance, to Salary to Customer Invoicing — everthing is handled on the platform."
"We processed payroll for 800 employees across 4 states without a single compliance issue. Payfiller just handles it — PF, PT, TDS — everything auto-files. We literally saved 3 days a month."
"SmartCRM built my customer services's CRM in under 8 minutes. Now I track 200+ customers, their requests, order status, and dues. I haven't lost a single customer to a forgotten order since."
"Our CA was surprised — the GST reports from Payfiller's SmartCRM were so clean he filed our returns in 30 minutes instead of a whole day."
Three real-world use cases showing how Payfiller's modular platform — ERP, SmartCRM, Service Suite, and DPDP compliance — is configured to run entire business operations end-to-end.
Running a home healthcare operation means matching the right caretaker to the right patient — and then managing every shift, skill verification, service delivery, billing cycle, and family communication across hundreds of active cases simultaneously. Payfiller replaces the notebook-and-WhatsApp chaos with a purpose-built lifecycle platform.
Coordinators spent 2–3 hours daily managing last-minute replacements via phone calls. No visibility into who was available, nearby, and qualified.
Real-time caretaker availability dashboard. Auto-replacement algorithm fires within 15 minutes of a no-show, pulling from a pre-qualified standby pool sorted by distance and skills. Family notified instantly via WhatsApp.
Shift hours tracked on paper or WhatsApp messages. Disputed hours led to billing disagreements. Some shifts billed incorrectly or missed entirely.
Geo-tagged clock-in/out creates an immutable shift log. Invoices auto-generated from shift data — no manual calculation. Family gets shift timestamps with their invoice. Disputes resolved with audit trail.
Sensitive patient medical data (diagnoses, medications, care notes) stored in WhatsApp chats and shared Excel sheets — a major DPDP liability as the Act classifies health data as sensitive personal data.
Patient health data encrypted at rest (AES-256), access restricted by role. Caretakers see only their assigned patient's current care plan. Family consent captured and logged. Full DPDP audit trail for regulatory inspections.
Agency owner had no real-time view of active cases, revenue per case, caretaker utilization, client retention, or which services were most profitable.
Live analytics dashboard: active cases by type, revenue per case, caretaker utilization rate, client NPS scores, average case duration, and monthly recurring revenue — visible on phone, 24/7.
Caretakers are managed as employees within Payfiller HR — with digital offer letters, skill certifications tracked, background verification integrated (see BGV case study below), biometric attendance, PF/ESI auto-deductions, performance ratings from families, and structured exit management. No separate HR system needed.
Advertising agencies managing bookings across newspaper, radio, TV, outdoor hoardings, and theatre face one of the most fragmented billing environments in Indian business — multiple rate cards, government tender pricing vs private negotiated rates, agency commissions, TDS on payments, and GST on media. Payfiller unifies the entire revenue cycle from first brief to final collection.
Advertising billing is among the most complex GST scenarios in India: agency fees (18% GST), media procurement (input tax credit), TDS under 194C on media payments, and different treatment for govt vs private clients. Payfiller handles all of it automatically — generating the correct invoice structure per transaction type, maintaining the GST reconciliation register, and producing a GSTR-1 summary your CA can file directly. TDS deduction certificates auto-generated for clients at year-end.
Background verification companies juggle dozens of check types, thousands of concurrent cases, field agents collecting physical evidence, third-party database integrations, turnaround-time SLAs to corporate clients, and DPDP obligations around the highly sensitive personal data they handle. Payfiller replaces fragmented tracking with a single operations platform.
BGV companies handle some of the most sensitive personal data in India. DPDP non-compliance exposes both the BGV company and their corporate clients to penalties up to ₹250 crore.
Every corporate client gets a branded self-service portal where they can submit new verification requests in bulk, track case status per candidate in real time, download completed reports, view SLA performance dashboards, and manage their own user access. No more chasing the BGV team on email. All driven by Payfiller's Service Suite ticketing and client portal module, customised for the BGV workflow.
Join 10+ Indian businesses on Payfiller. No deployment fees, no hidden charges, no consultants needed.